Legal
Privacy Policy & Terms of Service
Last updated: 15 June 2025
Privacy Policy
Who we are
Ninelives ("Ninelives", "we", "us") operates the website at ninelivesdigital.com.au. You can reach us at hello@ninelivesdigital.com.au.
What data we collect
We do not collect or store personal information through this website directly. The only data collected is through:
- Google Analytics 4 — anonymised usage data including pages visited, time on site, and general location (city/region level). No personally identifiable information is collected. IP addresses are anonymised by Google.
- Contact interactions — if you contact us via email or WhatsApp, we receive the information you choose to share (your name, email, phone, or message). This is used solely to respond to your enquiry.
Cookies
This site uses Google Analytics cookies to understand how visitors use the site. These cookies do not identify you personally. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
How we use your data
Any information you provide through contact is used only to respond to your enquiry or deliver agreed services. We do not sell, rent, or share your personal information with third parties, except as required by law.
Third-party services
We use the following third-party services which may process data on your behalf:
- Google Analytics — governed by Google's Privacy Policy.
- Google Ads — we run advertising through Google Ads. Google may use cookies and data for ad personalisation. See Google's Privacy Policy.
- WhatsApp — if you contact us via WhatsApp, your message is governed by WhatsApp's Privacy Policy.
Data retention
Contact enquiries are retained only as long as needed to deliver the service or respond to your enquiry. Analytics data is retained according to Google's standard retention settings.
Your rights
Under Australian Privacy Law, you have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, contact us at hello@ninelivesdigital.com.au.
Terms of Service
Use of this website
By accessing ninelivesdigital.com.au, you agree to these terms. If you do not agree, please do not use the site.
Services
This website provides information about Ninelives's digital marketing services. Engagement of services is subject to a separate service agreement. Nothing on this site constitutes a binding offer or contract.
Intellectual property
All content on this site — including text, graphics, logos, and images — is the property of Ninelives and may not be reproduced without written permission.
Limitation of liability
This website is provided "as is". Ninelives makes no warranties, express or implied, and accepts no liability for any loss or damage arising from use of this site or reliance on its content.
External links
This site may link to third-party websites. We are not responsible for the content or privacy practices of those sites.
Governing law
These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
Changes
We may update these terms at any time. Continued use of the site after changes constitutes acceptance of the updated terms.
Contact
For any questions about these terms or our privacy practices, contact us at hello@ninelivesdigital.com.au.